whiteboxforge

Terms of Service — WhiteBoxForge AI Receptionist

Last updated: June 26, 2026 · Version 1.1

These Terms govern your use of the WhiteBoxForge AI receptionist service (the "Service") at aireceptionist.whiteboxforge.com. In these Terms, "WhiteBoxForge," "we," "us," or "our" means HarbingerScope LLC, a Texas limited liability company doing business as "WhiteBoxForge." By creating an account, starting a trial, or using the Service, you ("Client," "you") agree to these Terms.

1. The Service

The Service provides an AI-powered phone receptionist that answers inbound calls on your behalf, can book appointments, transfer to a human, and send you call summaries. It is a software tool that you configure and deploy for your business.

2. Eligibility & accounts

You must be 18+ and authorized to act for your business. You're responsible for your account credentials and all activity under your account.

3. Subscriptions, trials & billing

  • Trial. New Clients may receive a 14-day free trial. We may require a payment method to continue after the trial.
  • Automatic renewal. Your subscription automatically renews at the then-current price for successive periods of the same length until you cancel, and you authorize us and our payment processor (Stripe) to charge your payment method at the start of each renewal term. We will provide any renewal reminder required by law.
  • Cancel anytime. You may cancel at any time from your account's Billing page in a few steps; cancellation stops future charges and your access continues through the end of the current paid period. We do not require you to call or email to cancel.
  • Money-back guarantee. If you're not satisfied, request a refund within 30 days of your first payment and we'll refund that payment.

4. Your compliance responsibilities (important)

You control what your receptionist says on your phone line, and you are the party recording your calls. You are solely responsible for compliance, including:

  • AI disclosure — disclosing to callers that they are speaking with an AI/virtual assistant where required (e.g., California AB 2905, Utah UAIPA for regulated occupations, the FTC's prohibition on deception). We provide a default-on disclosure tool; you must keep it enabled or confirm it is lawful to change it.
  • Call-recording consent — meeting recording-consent laws, including all-party-consent states (CA, CT, DE, FL, IL, MA, MD, MI, MT, NV, NH, PA, WA). We provide a default-on recording notice; you must keep it enabled.
  • Outbound calls/texts — if you enable reminders or outbound features, complying with the TCPA, the FCC's AI-voice rules, Do-Not-Call requirements, and obtaining required consent.
  • No protected health information. The Service is not intended for, and you must not use it to collect, process, or transmit, Protected Health Information (PHI) under HIPAA or other regulated health, genetic, or biometric-health data. The Service is not HIPAA-eligible and WhiteBoxForge does not act as a "business associate." If your business is a Covered Entity or Business Associate, do not route PHI through the Service.

5. Acceptable use

You will not use the Service for anything illegal, deceptive, harassing, or harmful; to impersonate a person without authorization; to clone a voice without rights; or in violation of any applicable law. Your use must also comply with our Acceptable Use Policy (/legal/acceptable-use), which is part of these Terms.

6. Disclaimers

The Service is provided "as is." The AI may make mistakes and is not guaranteed to be error-free. The Service is not an emergency service and must not be relied on for 911 or urgent medical/safety needs. We disclaim all implied warranties to the fullest extent permitted by law.

7. Limitation of liability

To the maximum extent permitted by law, WhiteBoxForge's total liability for any claim is limited to the fees you paid us in the 12 months before the claim. We are not liable for indirect, incidental, or consequential damages.

Our total aggregate liability for any claim will not exceed the greater of the fees you paid us in the 12 months before the claim or USD $100. These limitations do not limit your payment obligations, either party's liability for its own fraud, gross negligence, or willful misconduct, or your indemnity obligations. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

Intellectual Property; Licenses

Our IP. The Service, software, and all related intellectual property are owned by WhiteBoxForge and its licensors. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service during your subscription, subject to these Terms. Your content. You retain ownership of the content and configuration you provide and the caller data we process for you, and you grant us a worldwide, non-exclusive license to host, process, and use it solely to provide, secure, and improve the Service and as described in the Privacy Policy and DPA. Feedback. You grant us a perpetual, royalty-free, irrevocable license to use any suggestions or feedback you give us.

Confidentiality

Each party may receive the other's non-public information. The receiving party will use it only to perform under these Terms and will protect it with at least reasonable care. This does not apply to information that is or becomes public through no fault of the receiving party, was already known to it, is independently developed, or is rightfully obtained from a third party, or to disclosures required by law (with notice where permitted).

Indemnification

You will defend, indemnify, and hold harmless WhiteBoxForge, HarbingerScope LLC, and their members and personnel from and against any third-party claims, damages, liabilities, losses, and reasonable costs and attorneys' fees arising out of or related to: (a) your content, scripts, or configuration; (b) your use of the Service; (c) your failure to provide required call-recording, AI-disclosure, TCPA, or other notices or to obtain required consents; (d) your violation of law or these Terms; or (e) a dispute between you and your callers or customers. We will promptly notify you of the claim, give you control of the defense (with our right to participate using our own counsel), and reasonably cooperate; you may not settle a claim in a way that imposes liability or an admission on us without our consent.

Dispute Resolution; Binding Arbitration; Class-Action Waiver

PLEASE READ THIS SECTION CAREFULLY — IT AFFECTS YOUR LEGAL RIGHTS.

  • Informal resolution first. Before starting an arbitration, contact us at [email protected] and give us 30 days to resolve the dispute informally.
  • Binding arbitration. Any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, before a single arbitrator. The seat is Fort Bend County, Texas, and the proceeding will be in English. Judgment on the award may be entered in any court of competent jurisdiction.
  • Class-action waiver. You and WhiteBoxForge may bring claims only in an individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate claims or preside over any representative proceeding.
  • Exceptions. Either party may bring an individual claim in small-claims court and may seek injunctive or equitable relief in court to protect intellectual property or confidential information.
  • 30-day opt-out. You may opt out of arbitration by emailing [email protected] within 30 days of first accepting these Terms, stating your name, account, and intent to opt out; opting out does not affect the rest of these Terms.
  • Severability. If the class-action waiver is unenforceable as to a claim, that claim alone proceeds in court and the rest of this Section survives.

8. Data

Our handling of personal data is described in the Privacy Policy (/privacy) and, where applicable, the Data Processing Addendum (/legal/dpa).

9. Term & termination

Either party may terminate per the plan terms or for material breach. On termination, your access ends and we delete data per the Privacy Policy.

10. Governing law

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules. Subject to the arbitration section above, venue lies in the state or federal courts located in Fort Bend County, Texas.

General

Assignment. You may not assign these Terms without our consent; we may assign to an affiliate or in a merger, financing, or sale of assets. Force majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control. Severability. If a provision is unenforceable, the rest remains in effect. No waiver. Failing to enforce a provision is not a waiver. Entire agreement. These Terms, the Privacy Policy, the DPA, and the Acceptable Use Policy are the entire agreement and supersede prior agreements on this subject. Notices. We may give notice via the Service or your account email; notify us at [email protected]. Third-party services. The Service integrates third-party services (telephony, AI, email, payments, calendar) whose own terms may apply; we are not responsible for them. Survival. Provisions that by their nature should survive termination will survive. Independent contractors. The parties are independent contractors. United States only. The Service is offered in and intended for the United States.

11. Changes

We may update these Terms; we'll update the date and notify Clients of material changes. Continued use means acceptance.

12. Contact

HarbingerScope LLC d/b/a WhiteBoxForge · 7727 Vacek Meadows Loop, Richmond, Texas 77469 · [email protected].

Questions about this document? [email protected]